Help and policies

Pickup and delivery

Pickup at the conference

Pickup is free. Collect your order from the DDC26 merch stand at the National Theatre, Accra, from 12 to 14 November. Bring your order number or the QR code from your order page.

Delivery after the conference

We deliver anywhere in Ghana once the conference is over. The fee depends on where you are: [delivery fees by area]. We call you on the number you gave to confirm the fee and a delivery time. Typical times: [Accra and elsewhere].

Returns and exchanges Draft

Wrong size

If your tee doesn't fit, we'll swap it for another size within 14 days, as long as it's unworn and unwashed and we still have your size.

Faulty or misprinted

Tell us within 14 days and we'll replace it, or refund you if we can't.

Badges and stickers

These can't be returned unless they arrive damaged.

How to start

Email hello@dexghana.org with your order number and what you'd like to swap.

Size guide To confirm

All tees are a unisex fit. Measured flat across the chest from armpit to armpit, and from the shoulder down. If you're between sizes, size up.

[Confirm these measurements against the printed batch before launch.]

Privacy Draft

To fill your order we ask for your name, phone number and email, and your address if you choose delivery. We use them to process the order, arrange delivery or pickup, and send your receipt.

Payments are handled by Paystack. We never see or store your card or mobile money details.

If you ask us to tell you when an item goes on sale, we use your email for that and nothing else. We don't sell or share your details.

To see or delete what we hold about you, email hello@dexghana.org.

Contact

Questions about an order, sizes or pickup? Get in touch and include your order number if you have one.